strange.

no error prompts? just disappears?

have you tried another version, ie <1.06 ?

does it occur with other collections?

is OSX version "tiger"?

Thanks

Christian Teuscher
Development

@golem said:

strange.

no error prompts? just disappears?

have you tried another version, ie <1.06 ?

does it occur with other collections?

is OSX version "tiger"?

Thanks

Christian Teuscher
Development

This is OSX Tiger. 10.4.6

The message I receive is "The Application Installer has Unexpetedly Quit."

I have been upgrading my VI software all along with no problems until now, and I really want to get the VST version up and running on my Mac....any ideas on what I could do?

Tom

Can you post the crash log?

Regards

Dave Hage

try installer from some previous version.

/c

@dfhage said:

Can you post the crash log?

Regards

Dave Hage

This is what I get when I choose "report to Apple" after the crash:

Date/Time: 2006-06-15 09:03:59.055 -0400
OS Version: 10.4.6 (Build 8I127)
Report Version: 4

Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [74]

Version: 2.1.0 (86.1)
Build Version: 132
Project Name: Installer
Source Version: 860100

PID: 2206
Thread: Unknown

Link (dyld) error:

image not found /System/Library/Frameworks/WebKit.framework/WebKit
Model: PowerMac7,3, BootROM 5.1.8f7, 2 processors, PowerPC G5 (2.2), 2 GHz, 2.5 GB
Graphics: GeForce FX 5200, GeForce FX 5200, AGP, 64 MB
Memory Module: DIMM0/J11, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 1 GB, DDR SDRAM, PC3200U-30330
Modem: Jump, , V.92, Version 1.0,
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3160023AS, 149.05 GB
Serial ATA Device: WDC WD2500JD-22HBB0, 232.89 GB
Parallel ATA Device: SONY DVD RW DW-U21A, 742.12 MB
USB Device: Hub in Apple USB Keyboard, Alps Electric, Up to 12 Mb/sec, 500 mA
USB Device: MIAB Optical, Kensington, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple USB Keyboard, Alps Electric, Up to 1.5 Mb/sec, 250 mA
USB Device: Hub, , Up to 12 Mb/sec, 500 mA
USB Device: XSKey, Emagic GmbH, Up to 1.5 Mb/sec, 100 mA
USB Device: iLok, iLok, Up to 1.5 Mb/sec, 100 mA
USB Device: ProtectExecuter, Syncrosoft, Up to 12 Mb/sec, 500 mA
FireWire Device: LaCie Bigger Disk Extreme LUN 0, LaCie Group SA, Up to 400 Mb/sec
FireWire Device: OXFORD IDE Device 1, G-Tech G-DRIVE, Up to 800 Mb/sec
FireWire Device: OXFORD IDE Device LUN 0, Oxford Semiconductor Ltd., Up to 400 Mb/sec
FireWire Device: OXFORD IDE Device LUN 0, Oxford Semiconductor Ltd., Up to 400 Mb/sec
FireWire Device: 0x101800, 0xA35, Up to 400 Mb/sec

@golem said:

try installer from some previous version.

/c

Seems I have deleted older versions, and none are available for download. Is there a way I can get a copy of the software without using the installer?

Tom

tom, i've uploaded a copy of the 1.05 version in your user-folder - please login with your registered email address from the user area and password
christian

@cm said:

tom, i've uploaded a copy of the 1.05 version in your user-folder - please login with your registered email address from the user area and password
christian

Christian,

Thanks. I downloaded it, and had the same result, instant crash....

Tom

You certainly know more about this than I, Tom, but have you repaired permissions? I get crashes when i don't do this.

Best of luck,

Alex.

@hermitage59 said:

You certainly know more about this than I, Tom, but have you repaired permissions? I get crashes when i don't do this.

Best of luck,

Alex.

Oh yes, repaired, restarted, rescanned in the License Center, you name it. This is really a bad problem. Again I wonder if I can get the software itself and install it without using the installer....?

Tom

from crash log:
< image not found /System/Library/Frameworks/WebKit.framework/WebKit >

a dylib item is not found. there is apparently a file missing or corrupt.

try a system update.

Thanks

/chris teuscher

@golem said:

from crash log:
< image not found /System/Library/Frameworks/WebKit.framework/WebKit >

a dylib item is not found. there is apparently a file missing or corrupt.

try a system update.

Thanks

/chris teuscher

I reinstalled System 10.4.6

I clicked the installer. It crashed again. Here is the report again:

Host Name: tom-Hartmans-Computer
Date/Time: 2006-06-15 15:29:48.728 -0400
OS Version: 10.4.6 (Build 8I127)
Report Version: 4

Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [138]

Version: 2.1.0 (86.1)
Build Version: 132
Project Name: Installer
Source Version: 860100

PID: 388
Thread: Unknown

Link (dyld) error:

image not found /System/Library/Frameworks/WebKit.framework/WebKit
**********

Host Name: tom-Hartmans-Computer
Date/Time: 2006-06-15 15:29:55.800 -0400
OS Version: 10.4.6 (Build 8I127)
Report Version: 4

Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [138]

Version: 2.1.0 (86.1)
Build Version: 132
Project Name: Installer
Source Version: 860100

PID: 392
Thread: Unknown

Link (dyld) error:

image not found /System/Library/Frameworks/WebKit.framework/WebKit
=======

Is there any other way of obtaining this software update?

Tom

Tom,
Are you using the Mac OS X Combo update or just the 10.4.6 update? Most people have better luck with the Combo update.

http://www.apple.com/downloads/macosx/apple/macosx1046comboforppc.html">http://www.apple.com/downloads/macosx/apple/macosx1046comboforppc.html

Do you have the latest security updates as well?
J

@jamieh said:

Tom,
Are you using the Mac OS X Combo update or just the 10.4.6 update? Most people have better luck with the Combo update.

http://www.apple.com/downloads/macosx/apple/macosx1046comboforppc.html">http://www.apple.com/downloads/macosx/apple/macosx1046comboforppc.html

Do you have the latest security updates as well?
J

I have tried both versions (Software Update and Combo Installer). Nothing needs updating at this point and I am baffled. I really want to get up and running to use Nuendo and can't unless I have the VST version of VI.

Tom

Dietz, I can't read your native language...[;)]

Tom

hehe .. das scheint im falschen forum gelandet zu sein - ja, die 1.06 kann VST

you will find a version history here soon or in the ViennaInstruments information thread - IIRC VST on MAC was introduced with 1.05, not 100% sure though ...
christian

GOT IT!

I had installed the 10.4.6 update again and it didn't help. This time I downloaded the COMBO update as suggested, installed it, and I AM UP AND RUNNING. Hurrah!

Thanks so much for continuing to make suggestions on how to solve this. I suppose a file had gotten corrupted someway....

Tom

thanks for letting us know. your finding and jbm's hint is very interesting to hear, especially because such OS-updates are automated procedures and i assumed some kind of validation for installed files would be included.
at least the system reported the correct source of the problem, even if one could not interpret the message literally - so we might become more suspicious next time
christian

Congrats on your hard-earned and long-awaited success, Tom!