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  • Extended Library Disappeared!

    I have recently purchased the remaining 5 modules to your VI Library. After installing it friday and opening the for the first time, I was presented with a dialog box that explained that I had 50 more starts before having to register. I proceeded to open the standalone and audition the new instruments. Very Impressive! However, today when trying to open the VI in Logic as with other attempts over the weekend, I had no choice but to force quit logic, only to find a dialog box behind the arrange window after it closed explaining that a licence couldn't be found or I only have X amount for restarts left. The problem here (other than the fact that I have wasted hours over this weekend alone) is that once the VI is opened in Logic it makes Logic unresponsive until the VI is done opening. If a dialog box comes up behind a logic window there is no way to access it. So, I am stuck in this loop of not being able to access the VI dialog because I cannot move the logic window.
    Anyway to try to make a long story short, today after finally getting the VI standalone to open again, I was again presented with a series of dialog boxes explaining the count of starts that I had left. the firest one said 10, the next one said 5, than 1, than none. All during the same attempt. finally the VI opened but would not permit me to load anything. Including the first five modules that I have already purchased the extended licences for. So, later in the day I went online and authorized the new batch that I received this friday. Now I can open the VI (However it takes over 7 minutes to open!) but the extended libraries are nowhere to be found. Can you please help me regain access to them again for the remainder of the trail period? Also, is there way of opening the VI in Logic without this dialog box problem? And lastly, is it always going to take so long to open? What dould it possibly be doing in this amount of time? When I watch the activity monitor, any of the VSL or Synsopos Processes are barey breaking 1% of CPU time.
    Please Help!

  • HI,

    Anyone around? I'd really like to try the new extended library stuff.....I did email support last night, but have received no reply.

  • pianoman, sorry - i've prepared the email but forgot to send it ... you should have received it now
    christian

    ps: please let us know if something changed regaring your startup time

    and remember: only a CRAY can run an endless loop in just three seconds.
  • Christian,

    Thank you for your email. The Extended library is back up and running now. I updated Syncrosoft Software to the most recent version aswell. It seems to be working much better. However, first boot of VI still takes over 7 minutes. I hope a solution is not far away.

    Best regards,

    Barry