Hey Folks -
After many rounds, Christian and I figured out that the culprit was Earthlink's Protection Control Center. Even when not on, its installation blocked the transmission of license information from the ViennaKey to VI. Syncrosoft still saw the key, but the licenses could not be seen by VI. I just thought I would put this out there in case it helps someone else.
Regards,
Eric
After many rounds, Christian and I figured out that the culprit was Earthlink's Protection Control Center. Even when not on, its installation blocked the transmission of license information from the ViennaKey to VI. Syncrosoft still saw the key, but the licenses could not be seen by VI. I just thought I would put this out there in case it helps someone else.
Regards,
Eric