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  4. 2 hours into Solo Strings Installer Quits ERASES EVERYTHING!

  • 2 hours into Solo Strings Installer Quits ERASES EVERYTHING!

    B
    B
    I am 2 hours into the Solo Strings Installation then near the end of Disk #3 it says: disk courrupted?

    THEN IT DELETES EVERYTHING IT HAS INSTALLED FROM SOLO STRINGS!

    Unbelievable.
  • PaulP
    VSL Team
    PaulP
    Hi Bruce,

    which system are you working on? It might be a faulty DVD... Do you have the possibility to check on another DVD drive?

    Really sorry for the inconvenience.

    Best, Paul
    Paul Kopf Product Manager VSL
  • B
    B
    Thank you Paul. This is a most unnerving experience. I also had problems with the Woodwinds as there were bad scratches on those disks, (near the edge)

    I am using Mac G5 2.0 System 10.4.3. and Mac G5 2.5 Sys 10.4 but it is full already.all the newest installers and everything is registered.

    Your products deserve better than this. I would have happily have paid more for a Sata Hard Disk less stressful media solution than these DVD's.

    I have emailed Ilio tech and asked for replacement disks. They said they had none.
  • PaulP
    VSL Team
    PaulP
    I´m sure we will get this sorted out. Do you have a chance to check with a different drive somewhere? That would be great.

    Please email me and I´ll do my best to help you quick: p.steinbauer@vsl.co.at

    Best, Paul
    Paul Kopf Product Manager VSL
  • J
    J
    Bruce,

    I would think that there is something not quite sparkling with either your DVD's or your G5 DVD player. My Solo strings installation was about 30 minutes from start to finish - also on a G5.

    Julian
  • B
    B
    Juliian,

    My sorry G5's are 1 and 2 years old respectively. They only cost me about 10 thousand dollars.

    What, pray tell G5 are you using to sparkle so?
  • J
    J
    G5 2.5 dual - same as yours?

    Julian
  • S
    S
    Perhaps some DVD drives are faster than others. I successfully installed the Solo String library in about 1 hour and 20 minutes on my dual 2.5GHz G5.
  • J
    J
    Correction - after reading your post I double checked my Logs to discover that the installation of Solo Strings took 1 hour 10minutes. The DVD's have worked out at about 15 minutes per DVD with the last one in any set often being shorter. The 30 minutes I was referring to was for the time for the Orchestral Strings packages which were 2 discs each.

    sorry for the confusion!

    Julian.
  • D
    D
    My God .... Solo Strings took 4.5 hours on my PC.

    I have Athlon 3.2 GHz, and SATA 7200 rpm disks.


    I did wonder afterwards wether I should have switched off my anti-vrius/security software during install.
  • C
    C
    Ouch Drew - I think mine took maybe 1:30 on a similar PC.
  • PaulP
    VSL Team
    PaulP
    Hi,

    switching off all antivirus software is always a good idea when installing large content, as every imported file is being checked, which prolongues the installation process...

    Best, Paul
    Paul Kopf Product Manager VSL
  • D
    D
    Marcussen, well I guess things just work faster in Denmark generally (like the postal system too) [[;)]]
  • C
    C
    Yes that - and lack of anti virus [:D]