Vienna Symphonic Library Forum
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  • Ordering System seems broken

    Hi

    I have just tried to pre-order solo strings VI.
    After asking me to log-in, the ordering system just takes me to my personal details ... and the order doesn't seem to progress.

    I have recieved no confirmation e-mails from VSL.

    Thanks

  • last edited
    last edited
    drew, sorry for the inconveniance ... not sure now if i found your record in our database, if it is the right one i can't see even an incomplete order.

    to preorder VI solo strings please try to start from here
    in case you are not registered as user please use the register button
    - if you still encounter problems please contact me at support@vsl.co.at

    christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • last edited
    last edited

    @drew buchan said:

    Hi

    I have just tried to pre-order solo strings VI.
    After asking me to log-in, the ordering system just takes me to my personal details ... and the order doesn't seem to progress.

    I have recieved no confirmation e-mails from VSL.

    Thanks


    Exactly the same has occurred to me pre-ordering VI Chamber Strings.

  • I eventually got it to work, but only by logging off and starting again.

  • I did it again and things worked well.

    Thank you everybody.