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  • ILok suddenly not seen EMERGENCY!!!

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    last edited

    I was working on my project and suddenly I got the message to refresh the ilok. But the ILOK license manager says all are up to date. I tried rebooting, same problem.

    So I can't work at all.

    HELP!!!!


  • last edited
    last edited
    @belkina said:

    I was working on my project and suddenly I got the message to refresh the ilok. But the ILOK license manager says all are up to date. I tried rebooting, same problem.


    So I can't work at all.


    HELP!!!!

    I tried deletingVEPro and reinstalling, no difference. And now the Synchron player has lost all the libraries, even though they are still there, and I have not moved them.

    Vienna Assistant shows no problems.

    Other sound software, like Kontakt or Dorico, works fine.


  • @belkina said:
    @belkina said:

    I was working on my project and suddenly I got the message to refresh the ilok. But the ILOK license manager says all are up to date. I tried rebooting, same problem.




    So I can't work at all.




    HELP!!!!


    I tried deletingVEPro and reinstalling, no difference. And now the Synchron player has lost all the libraries, even though they are still there, and I have not moved them.


    Vienna Assistant shows no problems.


    Other sound software, like Kontakt or Dorico, works fine.

    I had to deactivate and reactivate ALL the licenses, for no reason. Now it works ok. But the lastest version of the synchron player standalone always crashes on quit.


  • Hi Alan,

    Thanks for the update.

    Can you please send us the crash report? support@vsl.co.at


    Paul Kopf Head of Product Marketing, Social Media and Support