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  • Vienna Assistant Updated To 1.2.498, Now Won't Launch

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    Just installed today's 1.2.498 Vienna Assistant update, installed fine but now it won't launch.


    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5
  • I just tried that, with the same result. After a reboot, it works again...


    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • Had a large VE Pro Server Project going that I didn't want to shut down and reload, but since it worked for you I tried it and it worked for me too. Thanks, Bill.


    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5
  • Kudos for adding a "Hide" feature for uninstalled items in this VA update. In my case I hid all legacy VI instruments and software, leaving me with ... NOTHING counted as uninstalled. This makes the category much more useful for me.


    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5
  • Yes love the new hide feature. Well done VSL.


    Just a beginner
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    The same problem as above has reared it's head again, and this time even worse. It started becoming more frequent, now today multiple computer reboots have no effect. Vienna Assistant simply will not run for me.

    I do not know the version number, since I can't open it to find out, but it is at least the version referenced in this thread.


    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5
  • Still working OK for me, though it does take a lone time to load.


    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
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    Uninstalled, reinstalled, and things work again. Uninstall warned that it could not close a couple of active Vienna Assistant processes, so apparently they were still running from the last time the program successfully ran. Install gave me the same warning, so I identified the processes in Task Manager and stopped them manually. After doing this reinstall worked fine.


    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5