Vienna Symphonic Library Forum
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  • Can't install Update of Synchron Smart Orchestra 2.0

    Hi,

    I can't install the Update to 2.0. In the Vienna Assistent it's listet under "Updates" but it also shows "0 Bytes". I can click on "Update" but nothing happens.

    What am I missing?


  • @matde said:

    Hi,


    I can't install the Update to 2.0. In the Vienna Assistent it's listet under "Updates" but it also shows "0 Bytes". I can click on "Update" but nothing happens.


    What am I missing?

    Nothing. But let me add some real annoyment that drives me crazy: It deletes the existing Smart Libraries. In the Meantime I Re-installed 2 Times. Ben, would be great If you could have a Look at this.


  • @LAJ said:
    @matde said:

    Hi,




    I can't install the Update to 2.0. In the Vienna Assistent it's listet under "Updates" but it also shows "0 Bytes". I can click on "Update" but nothing happens.




    What am I missing?


    Nothing. But let me add some real annoyment that drives me crazy: It deletes the existing Smart Libraries. In the Meantime I Re-installed 2 Times. Ben, would be great If you could have a Look at this.

    This is by design since Smart Spheres and Smart Hits are already integrated in Synchron Smart Orchestra 2. Just let it uninstall them / uninstall them now yourself.


    Ben@VSL | IT & Product Specialist
  • @matde said:

    Hi,


    I can't install the Update to 2.0. In the Vienna Assistent it's listet under "Updates" but it also shows "0 Bytes". I can click on "Update" but nothing happens.


    What am I missing?

    Please contact support@vsl.co.at and send a support file (create it from the main menu of the Vienna Assistant)


    Ben@VSL | IT & Product Specialist