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  • Could not load

    S
    S

    I downloaded ilok and activated all my installed VST in <Hello Free Instruments>. But when i click to open any instruments, it says "Could not play 'VST' ". I deleted ilok and reinstalled, reactivated but nothing happened.

    How can i fix this problem?
  • C
    C

    Hi there, I am facing the same problem and discussed with Andreas from the support team. Actually the problem is not solved yet and it might be a problem with iLok. Today I´ve sent my request to the iLok support...

    The only Free Instrument which is still working is "Jingle Bells/Pummerin", all other stopped working.

    I´ve tested everything in the iLok License Manger:

    • deactivate the license
    • reactivate
    • moving a license from computer back to the account
    • checked Security settings on my Mac ...etc

    -> nothing worked.

    The details in the instrument point out the license is still active on the computer (although it has been deactivated with an "Ok" message). But in case there is no license available in iLok or deactivated the instrument does not appear in the synchron player.

    Let´s see what happens and if I'll receive an answer from iLok support...I´ll let you know here

    My system: M2 Mac Studio Max with newest OS und software updates
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hi @Siruyo

    Yes, as @ChrisMuc2023 said: We are indeed still investigating this issue and it would be fantastic if you also could get in touch with us via support@vsl.co.at directly! Thank you!

    VSL Team | Product Specialist & Media Editing
  • C
    C

    Hello all,

    actually the problem has been solved on my side via iLok support. They've tried something and obviously were able to put back my "no reacting licenses" (no activation/deactivation possible) from my Mac onto the main account. From there I was able to activate these by dropping them back onto my Mac....and everything is working fine now. 👍