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  • VEP 7 completely fails to launch on 9950x

    Built two workstations to use as VEP servers and both refuse to launch the software, hanging at "initializing" before crashing with no warning or error message.

    I've reinstalled/removed drivers, booted into Windows 10 22H2 and 11 24H2, removed/added ram and GPU units, removed all overclocks, repaired installations, ran old VEP versions, nothing makes a difference. I even fresh installed Windows 10 22H2 with no LAN access or updates/manufacturer-downloaded drivers of any kind, just iLok and VEP 7 -- Still crashes on initialization.

    I then made the install on an old intel-based PC and an M1 Macbook Pro and VEP launched without issue. Am I missing some sort of critical step for AMD machines? On a quick google it doesn't seem like others have issues running VEP on AMD...

    Both machines use the AMD Ryzen 9 9950x, 192gb of Corsair Vengeance RAM, and ASUS motherboards (the ROG x670e-e and the x670e Hero). Checking the event viewer, the error logs are all pretty much the same, pointing to a "ConsentKey=BEX64"

    Would really love some help here as I'm at my wits end.


  • Make sure to update your BIOS/UEFI (make sure you know what you are doing or consult a professional that can help you with the update process).
    The CPU release version of the AMD 9xxx BIOS has a bug that conflicts with iLok.


    Ben@VSL | IT & Product Specialist