Hey all.
I've spent countless hours building a template for my boss. I meticulously set up and tested every single instance. Never had any issues.
I'm away from his studio when the issues arise. He's telling me his Piccolos from Cinewind's running through Kontakt aren't working. He sent me this image showing the Kontakt instance greyed out and italicized. I can't seem to find what this means anywhere. I've seen similar red and italicized instances in other peoples templates but that is a different issue altogether. My first thoughts were a disabled plug-in (as I disabled everything before doing a final save). Not being there I can't confirm but he didn't think they were disabled. I also asked him to make sure the VEP plug-ins were connected, so I can rule that out.
I feel like this is a super simple issue but again, not being there I can't really trouble shoot properly. He's going out of town tomorrow otherwise I'd just ask Vienna support. Hoping someone knows whats up!
Thank you.