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  4. Opening MIRacle

  • Opening MIRacle

    OceanviewO
    OceanviewO

    Hello Dietz,

    I'm having a problem opening MIRacle in an instance of VE and Synchron Player.

    If I apply MIRacle to the master bus FX it appears there with a blue label - but when clicked this does not open the MIRacle GUI.

    I went back and checked an earlier piece which was VE and VIPro and has MIRacle in the same position on the master bus FX - but there the label is grey and when clicked it opens the GUI.

    Has something changed recently? How is the GUI for Miracle opened? I can't see any other possibilites in MIRPro3D itself (that's working ok and GUI is fine).

    With thanks.
  • DietzD
    VSL Team
    DietzD

    Please have Vienna Assistant create a "Support File" (i.e. a system report) and send it to support@vsl.co.at with a link to this thread. It seems as there is something messed up with software versions, but that's hard to tell without knowing any details, or even the OS you're using. 😉

    I'm sure the issue will be solved quickly.

    /Dietz - Vienna Symphonic Library
  • OceanviewO
    OceanviewO

    A week has gone by, no response to my question. I did send a support file then - is that incomplete or something?
  • DietzD
    VSL Team
    DietzD

    I have already brought this to the attention of our support team. Thank you for your patience.

    /Dietz - Vienna Symphonic Library