Vienna Symphonic Library Forum
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  • Can Trials of Synchron libraries be iLok activated in the Cloud?

    I just downloaded and installed the Trial version of the Synchron Prime Edition, but I'm having a problem with the iLok activation. The ilok License Manager shows that I can activate to a key or the cloud, but when I try to do that, it only gives me the option to activate to a key.

    Is it even possible to activate a Trial license to the Cloud?


  • OP here. Here is a screenshot of my iLok License Manager session. Note the Key and Cloud icons, indicating that I can activate both of these ways. But then note the actual Activation window which has only one location option: Key.


  • Hi,

    That's a very unfortunate message. Of course it's possible to activate your license on the cloud.

    Did you open your cloud session already (File / Open Cloud Session)?


    Paul Kopf Product Manager VSL
  • Hi vslkarl7777,

    The license for your Synchron Prime Edition Library Demo actually IS already activated in your iLok cloud, so of course you'd see just the other available option now.

    Best, Michael


  • Thanks everybody! Support solved my problem. Here's the instructions they gave that helped me.

    1. Open iLok License Manager and Sign in
    2. Go to File > Open Your Cloud Session
    3. Go to View > Available licenses
    4. Drag your licenses to the cloud icon on the left.