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  • Synchronized SE name change to Studio Special Edition causes havoc in VEP 7

    Hi , I just updated everything and VEP 7 can't find content for Studio SE. It shows "No Drive" I tried adding the content from Synchronized SE and deleting Studio SE. Now I can add Synchronized SE presets but of course all my old stuff doesn't work right. What do we do here, rename the folder for Synchronized SE to Studio SE and add that to the presets in VEP7?

    Thanks


    Vinny 2022 Mac Studio Max 64GB/ Mac OS Sonoma/ Studio One 6/ VEP7/ Mir 3D/ Synchronized SE1/ Synchron Harp/ Studio Ophicleide and Serpent/ V Smart Orch.+ Ext./ BBO Altair/ Arturia Keylab Essential 88/Analog Lab
  • Hi Vinny,

    It's really only a simple renaming.

    Please send us your support file and we'll find out what's going on: support@vsl.co.at


    Paul Kopf Head of Product Marketing, Social Media and Support
  • @Paul said:

    Hi Vinny,


    It's really only a simple renaming.


    Please send us your support file and we'll find out what's going on: support@vsl.co.at

    Have similar problem with vienna ensemble 7. It cannot load synchron player and crashes. Any help much appreciated (tearing my hair out literally)!


  • @Paul said:

    Hi Vinny,


    It's really only a simple renaming.


    Please send us your support file and we'll find out what's going on: support@vsl.co.at

    OK thanks Paul, I'll send it off. It appears the name is changed in the Synchron Player but the folder in VSL Content is still named Synchronized SE.


    Vinny 2022 Mac Studio Max 64GB/ Mac OS Sonoma/ Studio One 6/ VEP7/ Mir 3D/ Synchronized SE1/ Synchron Harp/ Studio Ophicleide and Serpent/ V Smart Orch.+ Ext./ BBO Altair/ Arturia Keylab Essential 88/Analog Lab
  • last edited
    last edited
    @Vinny-Colletti said:
    @Paul said:

    Hi Vinny,




    It's really only a simple renaming.




    Please send us your support file and we'll find out what's going on: support@vsl.co.at


    OK thanks Paul, I'll send it off. It appears the name is changed in the Synchron Player but the folder in VSL Content is still named Synchronized SE.

    I sent the support ticket off but I see that the content location for Studio SE is still listed as Synchronized SE in the Assistant. Maybe the problem?

    Thanks


    Vinny 2022 Mac Studio Max 64GB/ Mac OS Sonoma/ Studio One 6/ VEP7/ Mir 3D/ Synchronized SE1/ Synchron Harp/ Studio Ophicleide and Serpent/ V Smart Orch.+ Ext./ BBO Altair/ Arturia Keylab Essential 88/Analog Lab
  • @Vinny-Colletti said:
    @Vinny-Colletti said:

    @Paul said:


    Hi Vinny,






    It's really only a simple renaming.






    Please send us your support file and we'll find out what's going on: support@vsl.co.at




    OK thanks Paul, I'll send it off. It appears the name is changed in the Synchron Player but the folder in VSL Content is still named Synchronized SE.


    I sent the support ticket off but I see that the content location for Studio SE is still listed as Synchronized SE in the Assistant. Maybe the problem?


    Thanks

    Just got the reply from Andreas. It's being fixed. Good work as always VSL.


    Vinny 2022 Mac Studio Max 64GB/ Mac OS Sonoma/ Studio One 6/ VEP7/ Mir 3D/ Synchronized SE1/ Synchron Harp/ Studio Ophicleide and Serpent/ V Smart Orch.+ Ext./ BBO Altair/ Arturia Keylab Essential 88/Analog Lab