Vienna Symphonic Library Forum
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  • Sticky updates

    2524032
    2524032

    I upgraded Vienna Assistant couple of hours ago (and also got Synchron Brass with a nice discount 😃). I noticed that Vienna Assistant shows these updates for my Studio series instruments:

    I think the actual instruments are under the Studio Plucked Instruments, which is visible on my installed view:

    I tried updating Upright bass and Guitars, but they reappear in the Updates view. I tried removing them, but they keep coming back to Updates view.

    How to fix this situation? Is this a bug in Vienna Assistant
  • PaulP
    VSL Team
    PaulP

    Hi,

    Thanks for posting.

    This should be fixed by tomorrow, thanks for your patience!

    Paul Kopf Head of Product Marketing, Social Media and Support
  • 2524032
    2524032

    Seems to be fixed now, thanks!
  • civilization 3C
    civilization 3C
    last edited
    last edited

    The glitch/disconnect was fixed. Upon visiting VA today, a new version downloaded and upon launch it reported 'accidental deletion [of the "Studio" plucked instruments] fixed'; unfortunately I'd have to redownload everything.
  • PaulP
    VSL Team
    PaulP

    Hi,

    Yes, I'm afraid redownloading is the only way to go in that case.

    My apologies.

    Luckily, it's a small collection.

    Paul Kopf Head of Product Marketing, Social Media and Support