Vienna Symphonic Library Forum
Forum Statistics

190,362 users have contributed to 42,736 threads and 257,118 posts.

In the past 24 hours, we have 3 new thread(s), 9 new post(s) and 43 new user(s).

  • Upgraded to new computer, MIR Pro now says I have to contact vendor for license

    Hello,

    I've just upgraded to a new computer. That means new hardware. I tried de-activating and re-activating my MIR Pro license on iLok, which works. However, when I try to load the plugin in Cubase, it tells me that my old computer's fingerprint is gone, because the hardware has changed, and told to contact a vendor.

    Need help!

    Thank you.

    Teo


  • last edited
    last edited

    Hi Teo,

    I already asked VSL's support team to look into your issue. If you receive no reply here, please get in contact with support@vsl.co.at, which is the official help channel. 😊

    Kind regards,


    /Dietz - Vienna Symphonic Library