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  4. iLok Cloud not working on Vep7

  • iLok Cloud not working on Vep7

    S
    S

    Please forgive me if I am not clear in my expression, as I am not a native English speaker.

    I encountered this problem on Windows 11.
    When I upgraded to Vienna Ensemble Pro 7.3.3725 (latest version), iLok Cloud did not work and it would say 'NO VALID LICENSE FOUND' when I opened the software. But when I uninstalled it and rolled back to version 7.2.1526, it worked fine.
    I wonder if this is a bug and how can I fix this?
    Thanks for your help!
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hi,

    Could you please contact us directly at support@vsl.co.at and refer to this post? We would like to send you a specific logging version of VE Pro to investigate. Thank you!

    Kind regards,

    VSL Team | Product Specialist & Media Editing