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  • Ilok troubles

    last edited
    last edited

    Hello

    I just had a singer to work yesterday

    I have normally a very good internet on fiber but I dont know why Internet went crazy, it's sunday !

    We lost a lot of time because of the dammed Ilok !

    It's a pain now !

    You are checking licenses much too often !

    It's normal to check the licenses when you load a piece but not in the middle !

    WE HAVE PAID OUR LICENSES IT IS NOT NORMAL WE PAY THE CONSEQUENCES

    Sorry not very happy today

    Best

    Cyril


  • Hi Cyril!

    I'm sorry to hear about the troubles your internet connection caused you yesterday. The concept of the iLOK cloud requires an always-on (=permanent) internet connection. If you have unstable internet connectivity during your working time, please consider using a physical iLOK key. If technical issues continue, please feel free to get in touch with us via our official support channels. 🙂 support@vsl.co.at

    Andreas



    VSL Team | Product Specialist & Media Editing
  • Hi Andreas

    When you work on a MacBook Pro the physical Ilok is not a very good solution. It's ok when you are on a desktop.

    Why do you want to add cpu and Internet overhead with License checkin when you work on a piece !

    I understand that It's normal to check the licenses when you load a piece but not in the middle !

    When you are in a middle of piece and you get a message from MIR that you don't have a license it is not normal

    You are overdoing license checking

    There is a new error message :

    Best

    Cyril

    @Andreas8420 said:

    Hi Cyril!

    I'm sorry to hear about the troubles your internet connection caused you yesterday. The concept of the iLOK cloud requires an always-on (=permanent) internet connection. If you have unstable internet connectivity during your working time, please consider using a physical iLOK key. If technical issues continue, please feel free to get in touch with us via our official support channels. 🙂 support@vsl.co.at


    Andreas