I LOVE the sound of your stuff and I have been a loyal and generally very happy customer for many years but for the life of me, I can't understand why it's so hard to do what I would consider to be fairly straightforward tasks. Your customers would really appreciate an easier experience getting products up and running.
As an example, I have a TON of VSL stuff and I ran out of space on my current SSD drive so I just purchased a new 4TB upgrade. The problem I have now is, I have spent the last hour looking for the step-by-step process required to move my current libraries from the old drive to the new one.
I see references to the Directory Manager but that doesn't appear to work with Sychron and has been discontinued (maybe?). But I also hear that the library move can be done with the Download Manager and that doesn't appear to be the case unless I am confused.
Can someone please point me to the proper steps required to point the Sychron player to the new drive? I am sure I just missed this someplace but after an hour of searching I give up.