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  • Ilok ID not accepted

    Hi

    My Ilok ID is not accepted by your system because it has a space in it which it sees as a special character

    .I have had this ID since Ilok first came into existence many years ago with no problems.

    If I open another Ilok account with a different ID could I then transfer my licences to my main Ilok account through Ilok License Manager as a work around?

    Thanks

    Jody


  • Hi Jody,

    That won't be necessary. Please find more information in the replied messages you sent in. Thank you!

    Best,
    Andreas


    VSL Team | Product Specialist & Media Editing
  • Thanks for fixing the problem so quickly your Tech support is outstanding!

    Cheers

    Jody


  • BenB Ben moved this topic from General & Hardware on