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  • VE Pro crashing repeatedly -- suggestions?

    J
    J

    Hello all,

    I'm having constant crashes that appear to be VE Pro-related (crash log is 500 pages).

    I'm up to 26 Projects (Instances, some call them), plus three more for the satellite PCs that are feeding samples. Plus a couple of Kontakt, UVI, Dune 3, and so on.

    My question is -- how many VE Pro Projects in a single VE Pro server are manageable? How many is "too many" in your system?

    Overall setup:

    • DAW is Digital Performer 11.22
    • VE Pro 7 Server 7.2.1516
    • Kontakt 5, 6 and 7; DUNE 3, East-West PLAY v.
    • Three separate satellite PCs running VE Pro (same version) divided into Perc, Strings, Brass&Winds&Choirs
    • Computer is a Mac Pro with over 300 GB of RAM and 16 processors.

    Here's a portion of the crash log (from pages 1-2):

    Time Awake Since Boot: 780 seconds

     

    System Integrity Protection: enabled

     

    Crashed Thread:        0  Dispatch queue: com.apple.main-thread

     

    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:       UNKNOWN_0xD at 0x0000000000000000

    Exception Codes:       0x000000000000000d, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY

     

    Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11

    Terminating Process:   exc handler [808]

     

    VM Region Info: 0 is not in any region.  

          REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL

          UNUSED SPACE AT START

    --->  

          UNUSED SPACE AT END
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi JohnG,

    Thanks for posting.

    Please send this crash report to support@vsl.co.at, so we can take a look.

    Include any observation on WHEN this crash occurs, ideally with reliable reproduction steps.

    You can also create a support file that you can send to us, in the Vienna Assistant's Main Menu.

    Thanks,
    Paul

    Paul Kopf Product Manager VSL
  • J
    J

    Hi Paul, 

    Thank you for writing back.  I emailed the crash log to the support email.

    In the mean time, I also lowered the number of threads available to each instance (project) to four.  It had been at 16 (of 32).  For the time being that has helped somewhat.

    It happens when the rig is under heavy strain -- full orchestra, choir, dozens of synths, and loads of percussion.

    Thank you,

    John

    www.johngrahammusic.com
  • BenB Ben moved this topic from Vienna Instruments Pro on