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  • Windows 10 ilok Issue

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    Hi - 

    I have just switched to ilok.  I'm on Windows 10 and I have updated all the software and samples to ilok versions.  I have also installed and reinstalled the Vienna Assistant.  
     
    Here is my issue:
    When I select a preset in Syncron Piano made with the previous elicenser based software I get this message and then no preset loads.  
     
    "VSL Helper - This application failed to start because no QT platform plugin can be initialized." 
     
    I get this same message and nothing loads when trying to open up old sessions and cubase track presets that were saved using the older versions.  Basically, the conversion that is supposed to happen with the Vienna Assistant does not seem to be working.  Any one had this problem?