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  4. [SOLVED] Can no longer open Synchron Strings or Brass

  • [SOLVED] Can no longer open Synchron Strings or Brass

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    I downloaded and installed the update for Synchron Strings successfully.  I tried several times to download the update for Synchron Brass, and could not do so (install stopped, and "could not rename temporary file to destination file" appeared)).  Then  I opened a project and got the message that that both VSL strings and brass "could not be found."   My DAW’s Inspector shows the Synchron  player, as does the VST Plugin Manager.  The Plug-in paths appear correct.  The iLok screen shows both the strings and brass. The Vienna Assistant says “All Vienna products were successful installed,” but still shows the Synchron Brass update as available (and not downloaded – which of course I can’t do successfully).

    Any ideas?  Thanks.

    Windows 10

    Intel i5-7400 processor

    32 GB RAM

    Audient  iD14