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  4. VE crash on opening any plugin-window

  • VE crash on opening any plugin-window

    B
    B

    except the vsl-integrated. But any vst or vst 3 and also mir pro opening results in a crash. 

    Not the loading in a slot. That works, but if i click on MirPro to enable the Venue-Window or try to edit a vst-fx VE is freezing. (yes, i have waited very long)

    That happens not on instruments, only using FX.

    I am on Windows 10 i9, running as Server.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi beatbert,

    Thanks for reporting. Looks like we can't reproduce this here...

    Can you please send us your support file, generated in the Main Menu of your Vienna Assistant, and maybe include a short screen video of the steps to get the freeze? support@vsl.co.at

    I assume that you are using VE Pro 7.2 in combination with the legacy MIR Pro 2D, correct?

    Thanks for the additional information!

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • B
    B

    Yes, VE 7.2 with old MirPro.

    But i have figured out the problem.

    Installing some other plugs, i could see the crash is only on Mir and Waves-FX. And the solution is to open them only on the main screen(i have 2 monitors connected). Its not a resolution thing or similar. If i changed the mainscreen they opened on this other monitor without problems. But crushs still on the second.

    Its weird, but so "solved".
  • PaulP
    VSL Team
    PaulP

    Hi beatbert, 

    Thanks a lot for your input, we'll check that!

    Have a great weekend. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BenB Ben moved this topic from Vienna Instruments Pro (legacy) on