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  • Thank you for your answer Paul, I have followed the steps and at first no issue, but when I quit logic or VEP or other music software ( DP, Logic or Reaper ) the issue is here and my Mac don't show the servers !!

    I'm sorry , but with the 1406 version all is great regarding this issue.

     

    Thanks


  • Hi legodo, 

    Sorry to insist: You did restart all connected computers after you performed this little sequence, right?

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul,

    Yes I have restarted all computers and software after the steps indicated. And bam !! Same issue, it see the server but no instances !!


  • Hi legodo, 

    Ok, then we'll have to dig deeper there.... Luckily, this fix seems to have worked for everybody else we know with this specific problem. 

    Can you please send us some screenshots and a description of your network situation?

    support@vsl.co.at

    Anything unusual in your setup that might block network communication? We have made a network version jump since 1406, so anything from free AV software to strong firewalls will be good to know. 

    Thanks for your support in solving this!

    Best,
    Paul


    Paul Kopf Product Manager VSL
  • i have the same issue as legodo

    did everything as you suggested, but to no avail

    i see the server but no instances

    i disabled the firewall, but apart from that i have no software running that might interfere.

    also, everything worked fine, i just relocated my studio and reconnected, then this happened

    cheers,

    Geert.


  • Hi ghuinink, 

    Thanks for your input!

    Please get in touch with us via support@vsl.co.at, so we can send you latest beta versions as soon as they are ready. 

    More information about your setup and some screenshots will be very helpful. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
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    @Andreas8420 said:

    Hi @santamorphic

    Could you please let us know how many computers are involved, what constellation, and what OS versions and how your network is set up? Thank you!

    (Just in case your forum signature is no longer up to date)

    Best,
    Andreas

    Hi Andreas,

    2 computers: iMac Pro running Ventura 13.2 DAW is Nuendo 12; Server machine is Windows 11 hosting VEPro.

    Each machine has 2 ethernet network 'cards', one connecting to an internet router with IP assigned by DHCP on router - I don't use this for VEPro connections. The second ethernet 'card' on each is cabled point-to-point with a normal cat6 cable (crossover cable irrelevant these days) with a fixed IP address in a different address range to the other card. This connection is for VEPro only. 


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    @ghuinink said:

    i have the same issue as legodo

    also, everything worked fine, i just relocated my studio and reconnected, then this happened



    Hi Geert,

    According to your email, you are on eLicenser and VE Pro v7.0.1120. This thread and the issue of instances not being advertised is a problem that only showed up after VE Pro 7.1.1406 (iLok).

    You mentioned that you relocated. In case your IP or instance names changed, existing project can no longer auto-connect. In that case, one has to manually re-connect and re-save with the new connection.

    We can continue in your email - this thread here is not about eLicenser legacy builds of VE Pro.

    Best,
    Andreas


    VSL Team | Product Specialist & Media Editing
  • Greetings. The VEP 7.2.1516 instances are still not showing. I have to type-in the IP address and instance name and it will appear. The various patches workarounds, updates, and "fixes" have still not resolved the issue. it was working great about a year ago and earlier. Basically, the versions before the iLok changeover were much better. 

    MacPro 7,1 Ventura 13.2.1 (22D68), Pro Tools 2022.12, VEP 7.2.1516.

    iMacPro 1,1 Mojave 10.14, VEP 7.2.1516.


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