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  4. VE Pro v. 7.1.1406 Has Started Crashing

  • VE Pro v. 7.1.1406 Has Started Crashing

    DaddyOD
    DaddyOD
    last edited
    last edited

    With version 7.1.1427 withdrawn, I did as advised and rolled back to 7.1.1406. Everything worked fine yesterday and earlier today, but all of a sudden the rollback version is crashing frequently. I am running a VSL server template by itself and doing some editing, adding some instances, and using saved channel sets from existing instances to populate them before overwriting channels with Prime presets.

    Deleting a channel as part of my editing seems to be the most common trigger for a crash.

    I have attached the log file from the crash that just happened.

    log.txt-1696490713234-bxctl.txt
    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi DaddyO,

    Strange. Did you also send the automatic crash report? Did you use your registered email?

    Would be great to get the crash report, log file and your support file (can be created in your Vienna Assistant Main Menu) in a mail to support@vsl.co.at

    Thanks,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • DaddyOD
    DaddyOD

    Done, though there were no crashdump reports to be found with the appropriate date.

    Thanks, Paul.

    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5
  • DaddyOD
    DaddyOD

    FYI, one thing I've found trying to work around this:

    If I first set MIDI port and Channel to "none" before deleting it does not crash.

    W 10 i5-9600K 64 GB Synch - Woods, Brass, Perc I, Str Pro, Elt Str, Dua Str & Sordino, Prime Studio - Woods, Perc, Solo Str, Ch Str, Orch Str, App Str, Harps, Choir St Dim - Brass, Strings VE Pro, MIR Pro 3D, Vienna Suite Pro Cubase 14, St One 6, Dorico 5
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