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  3. Vienna Ensemble Pro 7
  4. VE Pro 7.1.1427 withdrawn

  • VE Pro 7.1.1427 withdrawn

    PaulP
    VSL Team
    PaulP

    Hi everybody, 

    We have spent all day bug-fixing but didn't get as far as we liked, so we decided to withdraw the latest versions of our Synchron sample players (Synchron Player, Synchron Pianos Player, Synchron Harp Player and Vienna Organ Player) as well as the latest VE Pro 7 Update. 

    To roll back, please

    1. UNINSTALL the existing version
    2. INSTALL from the NOT INSTALLED tab or click REINSTALL in the context menu of the product icon in the Vienna Assistant

    We're sorry for the inconvenience, we hope to provide you with improved versions very soon. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • L
    L

    Thanks for the notification. Rolling back worked.

    **Leigh
  • A
    A

    I spent HOURS understanding why I got so much latency and bugs. Until I come here to post and see this. You really should test before releasing an update. Thanks
  • PaulP
    VSL Team
    PaulP

    Hi Arlanda, 

    Really sorry about that situation, and we do apologize for the inconvenience. 

    Our support team is always there for any questions, and of course we're doing our very best to test extensively. 

    Thanks for your understanding!

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • T
    T

    Hi Paul,

    So this could explain why I have trouble with my VEP?  I just updated the Sychron Player, now every attempt to use VEP inside my DAW 1) it has stopped seeing my VEP server (I have learned a work around by enter the IP and the name of the Instance when this happens) 2) Even though I have opened up a Template (within VEP) VEP opens up a truncated empty Instance?

    I lost without my favorite VSL libraries !

    Very Respectfully,

    Paul

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  • Andreas8420A
    VSL Team
    Andreas8420A

    Hi Paul,

    If you are experiencing issues with the withdrawn builds, we highly recommend you uninstall & reinstall the software via the Vienna Assistant. That will restore the previous version.

    Best,
    Andreas

    VSL Team | Product Specialist & Media Editing
  • T
    T

    Hi Andreas,

    I just went into Vienna Assistant and began the rollback feature (before I saw your reply).  If that does not work then I shall follow your instructions below.  I certainly appreciate the help !

    I hope you enjoy your Thursday afternoon !

    Cheers,

    Paul
  • ErisnoE Erisno moved this topic from Vienna Instruments Pro on