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  4. VE pro crashes several times a day

  • VE pro crashes several times a day

    C
    C

     

    This error message pops up several times a day. I have to unload my VEPro and reboot and reload just to keep working. Insert an ILOK? there's nothing to insert. What's going on here?

    Image
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    Do you have a stable internet connection? I assume you are working with the iLok Cloud.

    Make sure your iLok Cloud session is active, it should work flawlessly like this.

    Anything else in the way that could block communication? Firewalls, AV programs?

    Best,
    Paul

    Paul Kopf Product Manager VSL