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  4. Ilok and Elicense

  • Ilok and Elicense

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    My VEpro7 is activated on my ilok.  I don't have my Elicense usb since cubase 12 and VSL don't use it.  Now my VSL is saying Elicense license cant be found even though I have it activated on my ilok.  The ilok is ubdated, VEPro7 is the latest version.  What gives?
  • A
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    What a nightmare this has become.  So I've figure out the problem is that I've been reinstalling the Elicense version.  I finally read the notice that Vassistant had to be used to install the ilok version.

    On my main pc which is not the server, now VEpro x64 doesn't work.  It shows "no instrument" in Cubase.

    I tried reinstalling the Elicense version but it still says "no instrument"  

    Really frustrating.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    These are not really examplary error reports, but I'll try my best to help you.

    In general, everything concerning iLok products is handled with the new and comfortable Vienna Assistant. Please install everything you need with the Vienna Assistant and make sure that your licenses are activated in your iLok License Manager, then it will work.

    Here is a list of short and comprehensive videos that will guide you through the processes and discuss different aspects of the transition to iLok.

    If that doesn't work, please send a more detailed description including your OS and version numbers and ideally also screenshots to support@vsl.co.at, so we can help you sort this out.

    Best,
    Paul

    Paul Kopf Product Manager VSL
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    A

    Paul, your suggestion worked.  Having mixed ilok and elicense on the same machine caused some type of conflicts.  Crazy enough, I foolishly did that to both of my machines.  I uninstalled my software and reinstalled with the Assistant and it's working.  thanks so much.  I was fearful VSL would say I lost my license because both ilok and elicense are required.  My apologies.

     

    thanks again,

     

    Aug