Vienna Symphonic Library Forum
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  • Although I was told that this was the first version for iLok which is why is shows no Rollbacks, it actually can;t be because I was using Synchron Player with the iLok key since it was released and it was working fine up untill this latest version. I can verify that it did not work like this before. I don't know which version I was using at prior to this, but it was working with iLok, and it was not 1.2.112. I've already trashed all preferences and re-installed the app a half dozen times, but nothing is fixing it. In fact, since I've had the computer system, I never had the eLicenser key plugged into it, only the iLok.


  • I finally received the older version v1.2.105 and installed it. After installing last week and adding my Synchron libraries to it, it was opening up in around 4-5 seconds. Then the other day after using it for a week and opening up many libraries, I clocked it at around 17 seconds to load. Now today, it is taking 36-37 seconds to load. Keep in mind that absolutely no new libraries have been added to the database.
    So I just downloaded the latest version 1.2.123 and added the libraries. upon reopening it took around 36 seconds again to load, however, then immediately crashed.
    I then uninstalled 1.2.123 and reinstalled 1.2.105. It was taking around the same amount of time to open (36 sec). I then uninstalled and reinstalled the iLok software (same version (5.5.2), and all of a sudden Synchron Player was opening quickly again (approx. 4 sec) . I will have to continue to use and see what happens, but it definitely seems to have to do something with iLok protection (which was recently confirmed). I just can't figure out why it would start off loading quickly, and then slow down again after days/weeks of use (especially if no new libraries have been added since.



  • Still no word on a fix for this issue? It's still present in the latest SP 1.2.124. As mentioned previously, if you reinstall the iLok software, it then loads quickly at first (usually about 3-4 seconds) but then gets longer the load time as you use it it seems. Haven't seen any iLok software updates in a long time either.


  • On it!

    Thanks for your patience. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Same issue here

    (Windows 11 - Cubase )

    Before I switch to Ilok it took 3-4 seconds to add a Synchron player or Synchron Piano or Synchron harp

    Now it takes more than 30seconds

    I didn't manage to resolve anything yet 

     

    Have a good day


  • Just wanted to add that I've seen this phenomenon also.

    Today I was attempting to open a Reaper project containing the Vienna Synchron Pianos. After more than five minutes of Reaper indicating that it was loading VS Pianos, I gave up. Tried restarting, re-booting, etc., to no avail.

    I saw this thread, then uninstalled and re-installed the iLok License Manager. Vienna Synchron Pianos (and the rest of the project) loaded promptly.

    I'm very happy to see this is being worked on.


  • Any news on this issue yet?


  • Just noticed a new version 1.2.171 version available for download. Does this correct the issue with Synchron player & iLok software? Didn't see it mention anything regarding iLok under Recent Changes.


  • Eventhough this thread does not seem to get a lot of replies anymore, I just wanted to drop in and state this is still a problem with the Synchron Player in v1.3.636, and has been ever since I moved from using ViennaKey/eLicenser to iLok.

    Literally every time I open a Synchron Player based instrument it takes 4-5 seconds to open the GUI, and even longer when I load an instrument preset. Mixer presets are much faster.

    This was not happening before, with the older eLicenser Synchron Player as far as I remember.


  • Hi all,

    I wonder if you've updated the Synchron Player to the latest version 1.3.810 already. If not I strongly advice you to do so. I also found the Synchron Player a bit "sluggish" since a month or so. By no means as serious as your experience. But still quit annoying. Yesterday a did the update and was very pleased with the outcome. An enormous improvement. Big compliments to the VSL programmers! You guys really rock! I hope it'll work out for you as well.

     

    Best:

    Willem