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  4. MIR CANNOT ACCESS ROOMPACKS

  • MIR CANNOT ACCESS ROOMPACKS

    W
    W

    Hi 

    I just bought the MIR Pro 24 and the RoomPack Bundles. After several hours install, the MIR's still can't access the RoomPacks. I have license both on iLok and eLicense, so I don't think it's a license issue. And I DLed the RoomPacks via Vienna Assistant to my desire location and changed the RoomPack Data Folder. Still no luck to load the any of the roompack.

    any help? 
  • DietzD
    VSL Team
    DietzD
    last edited
    last edited

    Hello and welcome, Wei An Chien,

    just to avoid misunderstandings: Please note that RoomPacks need to be _installed_ after downloading. Quoting the manual:

    @Another User said:

    The RoomPacks downloads are supported by VSL's Download Manager – just follow the instructions given in the User Area. It might be important to mention that the RoomPacks need to be installed, too. If you decide to change the installation path to a custom location, please make sure to point MIR Pro / MIR Pro 24 to it later on (see below). The default installation path is WIN: 

    <SystemDisk>\ProgramData\VSL\Vienna MIR; MacOS: Macintosh HD/Library/Application Support/VSL/Vienna MIR.

    ... if this doesn't solve your problem, please get in contact with support@vsl.co.at ASAP, including as many information about your setup as possible. Thanks!

    Enjoy MIR Pro,

    /Dietz - Vienna Symphonic Library
  • W
    W

    O~Key

    I got the download manager, and downloading right now, hope that will solve my problem.

    So, what are the files I download from Vienna Assistant? So confuse!!
  • W
    W

    After 6 hours of download, install, re-download, reinstall, give up, and download, install

    FINALLY WORKED

    THANK YOU!!!!!