Vienna Assistant cannot finish download

[fritzflotow]

I have successfully downloaded most of my libraries, but some have problems. After the app crashing sometimes during the install (that happened quite often ...) Synchron Strings I optimized Content Stereo Mics reached 57,42 GB / 57,42 GB, 100%, however, the clock never reaches the zero mark. Restarting the app leads to the download starting at different counts again. This time it started with 33% and I have observed this a couple times now with this particular library. What can I do about that?

[Paul]

Hi Fritz, 

With specific troubles, always get in touch with us directly: support@vsl.co.at.

We have exchanged so many emails over the years.... 

We will need the usual basics (your OS, the used versions, screenshots, reproduction steps, special settings... ) to help you.

Best, 
Paul