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  • Assistant Problems

    As a hobbyist, I'm not sure yet whether I'm going to make the switch to iLok. If I do, though, I will want to download the libraries and software on my laptop, which is connected to the internet, then install them on my various studio machines, which aren't. I thought I'd give the downloading part a trial run with the Fujara (since I haven't converted any licenses yet, so can't download anything else). So I installed the new assistant, and selected 'Download Only' mode, which I assumed would allow me to download the package, without installing it. But the assistant told me that there wasn't enough disk space (not true), and wouldn't start the download. When I switched off 'Download Only' mode it was happy to download it. The problem is I then have to select an installation folder, and allow the product to unpack itself. If I do that for everything I own that's going to leave me installing and deleting a whole bunch of stuff on my laptop, just to be able to get at the compressed packages.

    Am I missing something? What is the 'Download Only' mode for if it actually prevents downloading?


  • Hi Pingu, 

    That's what the Download Only Mode is for. Downloading Only. 

    The default path needs to be activated by default, for the next steps, but the samples are NOT installed if the Download Only Mode is activated. 

    Best, 
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
  • Thanks Paul,

    that's kind of what I assumed it was for, but, as I said, it didn't work. I allowed it to activate the default path, but it refused to download until I turned off the download only mode, and allowed a full installation. 


  • Hi Pingu, 

    That could have something to do with the assigned installation location (even if it is not used in Download Only Mode). Could that be the case? A new version of the Vienna Assistant is already in the pipeline.

    Best,
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support