Today I downloaded and installed the new version of Vienna Assistant on three different computers.
On all three computers, after Vienna Assistant is opened and a download initiated, the download begins and then stalls either immediately or after a minute or two.
At that point the internet connection to the computer is completely lost… seems to be cut off by the attempted download.
Even after the app is quit no other application will connect to the internet including browsers.
The connection problem is resolved after restarting computer and un-plugging then reconnecting ethernet cables… or by waiting ten minutes or so… at which time the internet reconnects.
All others applications that connect to internet are working fine on all computers.. but once the Vienna Assistant is opened and download initiated... the internet connection is lost.
I've reinstalled the app on each computer and problem persists.
This was not happening before the upgrade that took place on April 11th.
I was able to use the app to download files yesterday before the update.
Three Mac computers ... 2 running OS Mojave and one running OSCatalina.
Any suggestions on how to resolve the issue would be appreciated.
thanks
Doug Wilde
