Vienna Symphonic Library Forum
Forum Statistics

200,306 users have contributed to 43,195 threads and 259,065 posts.

In the past 24 hours, we have 1 new thread(s), 3 new post(s) and 69 new user(s).

  • Dimension Strings - Download does not install

    Doing the ilok thing and downloading all my vsl....

    All working as expected, but I have the bass folder of the Dimension Strings sitting in my download folder doing nothing. It seems to be fully downloaded for 12 hours now, the basses are missing from the installed Dimension strings, so .... what to do?

    Here is the txt file: Is it strange that there is a number 01 folder twice?

    :This is a list of files expected to be found

    in the installation folder by the library installer

     

    (filename - filesize in bytes - MD5 checksum)

     

    Dimension-Basses-01.z5.140.369a7db8f929ea74425035b1c68341b5bd1

    Dimension-Basses_01.z7.809.3890ce59e6b7a6d201a34fcde373e29c51e

    Dimension-Basses_02.z29.717.208a9d97068ae4d765a61c476f4422082ac

    Dimension-Basses_03.z16.198.789.189d454533b84cb4cc8dd6b0649ce6ee134

    package.info2.0172167c3d605468cd57b02d7bd30933374

     

    All the best, Jochen


  • Hi Jochen, 

    That sounds like a glitch. 

    Can you please send some screenshots to support@vsl.co.at, so that we can take a look?
    Another download attempt will most probably solve this. 

    Best, 
    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support