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  3. [SOLVED] MyVSL doesn't show Activation Codes when the [i] button is clicked

  • [SOLVED] MyVSL doesn't show Activation Codes when the [i] button is clicked

    doctoremmetD
    doctoremmetD

    Hi good people of VSL, There seems to be an issue where one cannot access the activation codes of the licensed products in the MyVSL / MyProducts section of the website. Usually I just click the little [i] icon, and a popup appears. At the moment that popup is a white / blank rectangle.

    Checked on IOS Safari, Chrome, Edge, 

    Cheers, Temme Sikkema
  • cmC
    VSL Team
    cmC

    hi Temme,
    sorry for the inconvenience - we will look into this issue.
    meanwhile i'll send you the ActivationCodes via PM
    best, cm

    and remember: only a CRAY can run an endless loop in just three seconds.
  • doctoremmetD
    doctoremmetD

    Terrific, many thanks. I am in no particular hurry, so no rush. Just wanted to notify you guys!
  • cmC
    VSL Team
    cmC

    hi again,
    it turned up it has been an issue with DarkMode which could be fixed - thank you for reporting.
    best, chris

    and remember: only a CRAY can run an endless loop in just three seconds.
  • doctoremmetD
    doctoremmetD

    My pleasure. And just a big thumbs up for the super fast and helpful way that you helped me yesterday. Great support! Thanks!