Synchron Player Crashes!

[kmm08]

Having constant random crashes when using Synchron player latest version (v.2037 downloaded 07/13/21). Just changing presets randomly crashes both the standalone version as well as the plugin version in VEPro 7.

Attached are Synchron Player logs form today, Crash Reports from Synchron Player & VEPro7, and some of the user presets I created and been using.

It first seemed to be primarily happening when editing user presets, but it also crashes upon just changing rests at random intervals.

Been using with Synchron Brass which sounds nice, but can't keep dealing with the crashing issues.

(Running on a Mac Pro 10,14.6 Mojave, 48GB memory, streaming off (2) Samsung Pro 4Tb internal SSD's)

ViennaU0020SynchronU0020Player_2021-07-14-141142_.txt-1696492794048-bl4ka.txt ViennaU0020EnsembleU0020Pro_2021-07-14-141706.txt-1696492794048-cgnbm.txt

[Paul]

Hi Kevin, 

Seems like your custom presets didn't make it through. 

Does the Synchron Player also crash with the factory presets?

Please send as much info as possible to support@vsl.co.at, so we can look into this. 

Best, 
Paul

[kmm08]

Sent them along with all the logs to support@vsl.co.at email. Will resend again. Since the crashes are random, can't say that it has to do with any specific presets or not, however, most of the crashes did happen when editing and or switching between user presets, since those are primarily what I use.

[DaddyO]

After downloading the latest SY Player version last week I had the exact same problem. Using SY Player instances in Cubase instrument tracks. I started a project creating user presets for all my instruments. Cubase crashed constantly. I submitted a ticket to Steinberg for starters, but I decided I'd set it all up inside VE Pro using rack instruments instead, and had no more problem with SY Player user presets.

Now that I've done this I'm not really interested in pursuing instrument tracks again.