Vienna Symphonic Library Forum
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  • What does this symbol in my Synchron SE mean?

    Hi to the forum,

    I have got rather large x shapes or crosses in some of my special edition patches.

    What do they mean? Have I not uploaded the full library?

    thanks for any help with this.

    best, 

    Steve


  • Maybe you have not told Synchron Player were your data is. You can do it in the Options (gear icon) > Databases page.

    Paolo


  • Hi Paolo,

     

    thanks for your reply. I had better watch the youtube video of how to do this, as I can't remember the process.

     

    thanks for your help.

     

    Steve


  • Hi Steve,

    Here a link to an article + video: https://www.vsl.info/tutorials/faqs/libraries#sample-management-sy

    If this didnt solve your issues, the sample data might be corrupted and need re-downloading and installing.

    Best, Ben


    Ben@VSL | IT & Product Specialist
  • Thanks Ben,

    I've never seen a sign like this in any of my vsl sample banks. Perhaps, when I get time, I'll post a picture.

     

    Thank you for the link and the advice.

    best,

    Steve.


  • Hello again Ben,

     

    I actually did the download of my Syncron SE plus library, and it's ready to install. I'm still waiting on the download of the SE 1 SE to finish downloading. I'm having trouble with my internet connection at the moment, very slow.

    Do I delete the folders on my SSD drive of the SE folders before I install?

     

    thanks if you can let me know,

     

    Steve.


  • Hi Steve, 

    The new download will delete the old files if they are installed in the same hierarchy. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul,

    Thanks for that. I was hoping it would do that. I'm just going to install the new download of the SE 1 and hopefully that should fix the problem. I checked my other synchron libraries and there were no problems there, so I'll see how I go.

     

    Thanks Paul,

     

    Steve :-)


  • Hi Paul,

     

    good news. All is now fixed. I usually delete the files, but for a second I decided not to, in case something happens again. However, I'd like to delete them, as I think I'll be fine.

    I'm not sure where those files are saved to though. I can't see them in the downloads section, so I guessed they're stored in some vsl program folder maybe.

    If I can't find them, I'll just set up the downloader again, reinstall and delete afterwards, as the samples had no problems this time.

     

    thanks,

     

    Steve


  • Hi Steve, 

    You are the one who choses the download and installation location... What exactly are you looking for?

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul,

     

    just looking for the place that it is downloaded to. Strange, I cannot see it in my download folder. I check around and see. Should be no problem.

    best,

    Steve :-)