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  • SY Player Bug

    last edited
    last edited

    A few of my presets are loading and seem to be corrupt since yesterday, no idea why. All the others work fine.

    Can somebody tell me what is wrong? This is ruining my project. 😞

    Enclosed:

    1) JPG "Normal": what all my other presents look like (same DAW file, same instance of VEP)

    2) JPG "Bug": what the problem presets look like

    3) SynchronBug.mp3: Playback in the problem presets is distorted and intermittent

    4) I am enclosing the problem presets here

    BugPresets.rar-1696492698037-eusbb.rar

  • Hi Alan, 

    Those presets work fine here, on macOS. 

    But, looking at the static mix, I have to wonder: How did you build these presets? It's always a good to start from our factory presets. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • I did start from the factory presets, Anyway, yesterday I rebuilt them from scratch, and the new ones now act normally, just like the ones that did not get corrupted. And there must be some kind of corruption, because as you can see, the UI was wrongly colored, just for those presets. Now it's back to normal.

    Thanks anyway, Paul.


  • Hi Alan,

    Glad this was resolved. If it happens again, we will take another look!

    Best, 
    Paul


    Paul Kopf Product Manager VSL