@Paul said:

Hi, 

That shouldn't be the case, transition should be automatic.
Please check that VI Pro shows up in Logic's Plug-in Manager (maybe you need to validate it manually). 

If that's not the case: Can you please send us your project, so we can look into it? support@vsl.co.at

Best, 
Paul

Hi,

The following VSL Plug-ins show up in Logic's Plug-In Manager.  All are successfully validated and checked. 

Vienna Ensemble version 6.5.0

Vienna Instruments version 5.0.0

Vienna Instruments Pro version 5.0.0

Vienna Synchron Pianos version 1.1.0

Vienna Synchron Player version 1.1.0

I reinstalled Vienna Instruments Pro and Vienna Instruments Pro for VI.  I opened another logic project I did with VSL Special Edition Vol. 1 and the transition was not automatic. 

@J.H. said:

So unless I'm missing something, Vienna Instruments is no longer useable once you make the transition to iLok. Can anyone else confirm? I don't remember reading anything from VSL about them not making VI compatible with iLok, but it's listed as such in "MyProducts."

Screenshot: https://imgur.com/a/Y1G8RjI

You're totally missing something!
Your eLicenser protected products will keep on working just like before. 
You just cannot run both eLicenser versions and iLok version side be side on the same computer. 

VI is not compatible with iLok because we added a free update to VI Pro for all VI users with iLok. 

Dig in to the extensive documentation to find out more!

Best, 
Paul

So what happens with those projects left with the original Vienna Instruments player or partly converted to VI pro?  [Edit} if making this transition to this ilok thing?

.

Hi, 

All projects that contain a VI instance are converted to VI Pro.
Simple as that. 

As soon as you open an eLicenser protected song with VI instances in your iLok protected environment, those projects automagically work. 

Best, 
Paul

Ah....ok, thanks, Paul.

I'm not a technical person so I may have further questions. As things stand I can't accept all of ilok's T&Cs so I have to decide whether I accept them unwillingly or decline the conversion. This of course is my problem.

Hi Firefrost, 

No problem. 

I'm not good in abbreviations or simply a bit tired ... what is T&C? Terms & Conditions? 

Best,
Paul

Yes. Terms and Conditions. 

(I edited my comment to make the phraseology more coherent!)

@Firefrost said:

Ah....ok, thanks, Paul.

I'm not a technical person so I may have further questions. As things stand I can't accept all of ilok's T&Cs so I have to decide whether I accept them unwillingly or decline the conversion. This of course is my problem.

What are you going to do when Steinberg does away with the elicenser which is on their horizon? They've already said it will be going away. Sooner or later you're going to be faced with having to deal with iLok. There's a lot of developers who are using iLok for protection. I've never had a problem with the iLok system. Have 2 iLoks and each has their own ZDT yearly coverage. Cheapest insurance investment that can be made.

Hi stuenn,

Thanks for posting, and sorry to see you disappointed.

Machine-based licensing simply doesn't offer enough protection. There's nothing else to it.

With a highly demanding production process like ours, we simply cannot afford to be hacked.

I see that you have purchased in our webshop, so feel free to return your license within 14 days.

We hate to see you go, but it would be even worse to see you so unhappy and upset.

Best,
Paul

@Firefrost said:

Ah....ok, thanks, Paul.

I'm not a technical person so I may have further questions. As things stand I can't accept all of ilok's T&Cs so I have to decide whether I accept them unwillingly or decline the conversion. This of course is my problem.

What are you going to do when Steinberg does away with the elicenser which is on their horizon? They've already said it will be going away. Sooner or later you're going to be faced with having to deal with iLok. There's a lot of developers who are using iLok for protection. I've never had a problem with the iLok system. Have 2 iLoks and each has their own ZDT yearly coverage. Cheapest insurance investment that can be made.

Thank you musicman691 and I sincerely appreciate what you say.  It's less about a license key itself than what will be quite a palaver making the changeover. I think the price of the ilok is an outright rip off for what it is but that's beside the point.

Paul thankfully cleared up the issue about projects that still have the old Vienna Instruments (basic) player embedded. But I understand that I'll have to download all the audio samples again which will take forever and a day.

Like it or not, VSL doesn't always go into detail about doing something so I have to make assumptions, as happened when I first joined this throng so it scares me that some mistake of mine or a step missed in the instructions is going to foul things up. So once I start I'll have to be clear of any deadlines for about a month, just in case...

The insurance is fine. Very wordy but I get it that I'm covered for a lost or failed key. 

I may just have to grit my teeth about the T&C but if I can't, hope for a couple more years out of the eLicenser then "resign", which I'd have to do anyway if I foul up the transition. 

Again, many thanks. 

When I open the Vienna Assistant and click on Installed, it says I have NO VIENNA PRODUCTS installed on this computer! I have dozens of them!

?????

Hi Alan,

The Vienna Assistant shows all iLok protected products that have been downloaded with the app.

This is how to make the switch to iLok, it is necessary to download your sample content once again.

More information right here, with FAQs, videos and manuals!

Best,
Paul

Thanks!

Hi:

Congratulations on the move VSL - this looks like a complex process, which you've clearly put a lot of thought into. Of course there are going to be edge cases - but I have faith that you're doing your best by your customers!

I have a few questions that I can't find the answers to in the extensive documentation ;-)

1. I'm currently setting up an additional system to work alongside my existing systems, and have just ordered some additional VI licenses (through Best Service) for this. Will I be able to license these onto eLicenser, so as to maintain compatibility with my existing systems?
2. If not, what are the implications for upgrading only one system to iLok? Can I seamlessly exchange projects between an iLok-enabled system and an eLicenser-enabled system?
3. If not, what are the minimum system requirements for iLok-enabled systems? I'm running on macOS 10.14 Mojave at present;
4. I used Vienna Ensemble 6 (NOT Pro) - is this transitioned to iLok, or is it discontinued with the Pro version of 6?

Thanks!

I have now spent days trying to make this transition from eLicenser to iLok, and it still doesn't work. I've watched every video...read endless posts, etc.

I've downloaded my libraries...I have the latest software...all my iLok licenses are on my iLok dongle...Vienna Assistant shows all libraries as 'Installed'.

I open Synchron Player in a new empty Logic session....meaning nothing there that could possibly be impacting the Synchron Player...and there is no content...not a single library.

Does anyone know how to fix this? Is it fixable?

This transition was not ready. So frustrating.

Why not test it first with the standalone player?

Thanks for the reply and suggestion Bill, but I did try that...same scenario. No content.

And you did activate your libraries in iLok? (Sorry to ask :) )