Vienna Symphonic Library Forum
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  • having trouble reaching out to support team

    Hey Vsl Team, 

    How you doing 

    I've tried to reach out to VSL by email regarding my flautando string patch problem 

    but somehow I'm not getting any response for almost 3 weeks 

    they might think my email is a spam because I've sent another email regarding other matter and it stats " Spam" on the title 

    could you please look into it for me. thanks for the help !

    Case 402258 

    Thank you !

  • Hi J.Dnp,

    I have just replied to your support request Case 402258 (from last Friday...)

    It had indeed been caught by our spam filter - my apologies for the delay!

    Best, Marnix

  • Thank u !!