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  4. VEP7 Crashing with ST4

  • VEP7 Crashing with ST4

    E
    E

    Hi,

    I am having an issue, with IK Multimedia SampleTank, running in Vienna Ensemble Pro 7.

    I have no problems with SampleTank 3, but in version 4; when I go to edit an instrument, the program crashes.

    I know that many issues users experience are due to an issue with a plugin, however it is working fine in Cubase 10.5, and I am afraid I may have to migrate over to that program and away from VSL, since there have been quite a few updates to the plugin (ST4) since it was released.

    VEP is great because you can have a single instance of instruments, and connect to them without having to load sounds in a project file, i.e., from a DAW, however this situation has been brewing for a while it would seem.

    Regards
  • PaulP
    VSL Team
    PaulP

    Hi emotive, 

    Which Os are you working on, and what are the exact version numbers of the involved software?
    We'll hav to reproduce the crashes to find out more. It will also help if you send us crash reports: support@vsl.co.at

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • E
    E

    Hi Paul,

    Windows 10 20H2

    VEP7 (lastest update)

    ST4.1.1 (20F16)

    Thank you
  • PaulP
    VSL Team
    PaulP

    Hi emotive, 

    Thanks. Did you send any crash reports already?

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • E
    E

    Hi Paul,

    No I have not, are you talking about a Windows Crash report, or something else?

    Thanks again
  • PaulP
    VSL Team
    PaulP

    Hi emotive, 

    Any report you get will be helpful. 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • E
    E

    Sure, however I don't know where to find this information and there is no guide in the forum either.
  • PaulP
    VSL Team
    PaulP

    Hi emotive, 

    Do you get any kind of message when ST 4 crashes? What does it say?

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • E
    E
    last edited
    last edited

    @Paul said:

    Do you get any kind of message when ST 4 crashes? What does it say?

    Hi Paul,

    There is no message.

    If I try to edit an instrument in ST, both the host and plugin disappear.

    If I select one of the other editing options, e.g., "Effects Rack"and then go to Edit Instrument, I can briefly see the controls for the instrument but again both the application and plugin vanish, and VEP is immediately removed from the Task Manager.

    Regards
  • K
    K

    Just chiming in; similar issue. VEP7 and SampleTank4 crashes a lot. Each time I try to do something in it.

    No report, now warning. It's just gone.

    Any news on making this work?
  • Dewdman42D
    Dewdman42D

    St4 is crashing a lot for me in VePro7 also.  Not usable.

    Not sure what kind of crash report I can provide, VePro simply crashes fast and hard without any report that I am aware of.
  • L
    L

    Hi Paul

    My ST4 doesn't crash, just no sound or midi at all. VEPro7 shows midi flashing though

    Cheers

    Jon

    Win 10, VEPro7 and Cubase 11 Pro.