Vienna Symphonic Library Forum
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  3. Checkot Problems

  • Checkot Problems

    BillB
    BillB

    When I get through the check out and click Place Order it just goes back to the first screen and starts the process over again.

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • cmC
    VSL Team
    cmC

    dear Bill, we are sorry you are facing problems with the orderprocess - did you select PayPal?
    i also have just noticed a problem to login to my PayPal account during the checkout process, a creditcard payment was successful though.
    in any case we opened a support ticket with our PaymentProvider to investigate.

    our sincere apologies for the inconvenience, chris

    edit: it appears the underlying problem is now fixed - please retry

    and remember: only a CRAY can run an endless loop in just three seconds.
  • BillB
    BillB

    Thanks. Yes, Paypal. I cleared the cart and started from the beginning, and it worked fine.

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190