Vienna Symphonic Library Forum
Forum Statistics

194,218 users have contributed to 42,914 threads and 257,935 posts.

In the past 24 hours, we have 3 new thread(s), 16 new post(s) and 94 new user(s).

  1. Home
  2. Sample Libraries
  3. Synchron Series
  4. [SOLVED] Download manager crashing

  • [SOLVED] Download manager crashing

    M
    M

    I recently purchased the new BBO brass libraries, but the installer keeps crashing when I try and install them

    I'm on the latest download manager version, Mac OS 10.13.6 - any ideas?
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Sorry about the troubles...

    Do you have enough space on your destination drive? How are they formated?

    Stupid, but often helps: Did you try after a restart?

    If that doesn't help: Can you please send the crash report to support@vsl.co.at? We will take a look. 

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • M
    M

    Thanks, I got it working by installing one, quitting, and then installing the next. Seems to be having trouble when installs are queued. 

    Still plenty of space on the SSD, APFS format.