Hi everyone,

I have the full version of the Bosendorfer. My computer is having struggles with it though. It plays well, but then when I'm adding large chords and the sustain pedal, I'm getting drop outs and clicks etc.

I have a Intel® Core™ i3-8100 Processor6M Cache, 3.60 GHz, and 24 gigs of ram. Maybe this processor is not fast enough? I'm just not sure.

I tried it also through the keyless vienna ensemble 7 tryout. As I have 4 cores, I decided to set it to one thread to see if that helped, but it seemed to be I was still having playback problems.

For the sound, I'm using a focusrite Scarlett solo for my soundcard. It's connected via usb.

I'm not sure what is causing the problem. I do have the SSD connected via an electrically powered usb port tree, and everything seems to be ok.

I would love some assistance if someone can help me here.

thanks,

Steve

The VSL team uploaded a nice video to their Youtube channel of Jordan Rudess playing the Bösendorfer Imperial. How can I get his settings so that my VSL Bösendorfer Imperial will sound like his? Can the VSL team retrieve his settings since they have access to him and I don't? Thanks for the help. Below is the link to the video.

God Bless,

David

Unfortunately, Jordan doesn't remember.... Here's what he said:

"Oh man – I realize I didn’t save a project for the piece I did. I basically called it up- tweaked the sound to taste and filmed it!!!!"

Best, Martin

@Martin said:

Unfortunately, Jordan doesn't remember.... Here's what he said:

"Oh man – I realize I didn’t save a project for the piece I did. I basically called it up- tweaked the sound to taste and filmed it!!!!"

Best, Martin

I understand. Thanks for looking into it for me. 

God Bless,

David

I have to say the update has resulted in a step up in my enjoyment of the Bösendorfer Imperial. I don't properly understand the fixes, the panning issue was one I didn't pick up on but there is something cleaner about the sound after the update

I am however confused, from what I understand and my reading of the lightweight release notes the fixes are for panning issues in the mid mics and removing clicks for certain notes in the close and mid mics at high velocities. It feels like the improvement is more than that to me, are there any other changes or is that it?

I was rating BI a step down from the Vienna Imperial, but now I'd be hard pressed to say which i enjoy more.

They have quite different sounds.

Hi Kevin, 

Glad to hear that you like the new updates, and our pianos in general!

We took the feedback we received in the introduction period and also took a deeper look, with some mini-adjustments here and there. We only mentioned the most obvious fixes with the Library Update Info, to keep us all from scrutinizing instead of playing. 

Best, 
Paul

@KevinMe said:

I have to say the update has resulted in a step up in my enjoyment of the Bösendorfer Imperial. I don't properly understand the fixes, the panning issue was one I didn't pick up on but there is something cleaner about the sound after the update

I am however confused, from what I understand and my reading of the lightweight release notes the fixes are for panning issues in the mid mics and removing clicks for certain notes in the close and mid mics at high velocities. It feels like the improvement is more than that to me, are there any other changes or is that it?

I was rating BI a step down from the Vienna Imperial, but now I'd be hard pressed to say which i enjoy more.

They have quite different sounds.

Hi Kevin,

I think I may be missing something.

The panning issues have not been addressed, nor have they been mentioned in the release notes.

Regarding the improvements you are hearing, can you be a little more specific? I am asking because I hear zero difference. Just so my ears don't deceive me, I created a chromatic run in Cubase, at different velocities and bounced the results with and without the update, then did a null test (listen to both bounces at the same time, but reverse the phase on one track).

Other than a few extremely minor differences in the lower registers on a few velocities on the ribbon mic only, and the C2 peaks, both bounces sound absolutely identical, i.e. they null perfectly.

Anyway, looking forward to the panning fixes, as these currently keep me from enjoying this otherwise great sounding VSTi.

Thanks

@cuzzinlouie said:

I think I may be missing something.

The panning issues have not been addressed, nor have they been mentioned in the release notes...Anyway, looking forward to the panning fixes, as these currently keep me from enjoying this otherwise great sounding VSTi.

Thanks

The panning issue has been resolved. It's resolved by downloading two improved mic samples (mid1 and mid2) to replace the original ones. 

The smaller update files address the clicking issues and whatever else is in the secret sauce the makes the Bösendorfer Imperial awesome! 

God Bless,

David

@David B. said:

The panning issue has been resolved. It's resolved by downloading two improved mic samples (mid1 and mid2) to replace the original ones. 

The smaller update files address the clicking issues and whatever else is in the secret sauce the makes the Bösendorfer Imperial awesome!

Excactly.

Thanks David and bbelius,

Where do you have this info from, and where are these two files available?

All I am seeing under MyVSL/Synchron Library Updates is Boesendorfer Imperial Library Update 01.

I did see a V2 in front of the main library downloads, but I assumed V2 simply includes Update 01, especially since I could not find any mention of the panning fixes anywhere. The release notes only mention the C2 fix.

Do I need to download the V2s mid1 and mid2?

Thanks

This video by Paul explains it all.

God Bless,

David

@cuzzinlouie said:

Where do you have this info from, and where are these two files available?

Good question...  😎

We replaced the original download files because putting two mics into an update would not only fill up your disk space but also result in higher traffic on our download servers each time someone purchases this piano.
If you read the e-mail curefully and follow the instructions everything should work just fine 😊

Thank you David and Ben, I really appreciate your help.

Somehow, that email landed in my spam folder. I only knew about the update because I saw it in MyVSL, where there was no mention about the mid1/2 and the panning fixes.

Anyway, I've updated mid1 and 2 and these are now good.

I was really hoping for a similar fix on close1 though.

While the panning on close1 is definitely not as problematic as it was on the mids, I was really hoping for a panning update on this too. These are harder to spot, but the issues are there and I hear them every time. 

I am talking about panning jumps between D2-D#2 and G2-G#2. In order to hear them, only have the close1 loaded and maybe turn off the reverb. Run an A Major scale starting from A1 to A2 and back. Headphones.

Same thing C4-C#4.

Other than that, the mid1 and mid2 are now good to go, thanks VSL for the update.

Hi cuzzinlouie, 

I can spot what you hear... but I believe that is due to the recording situation / placement of the mics. This could have to do with the placement of the piano braces, for example. 

I don't see it as a mistake, you'd get such mini deviations in every recording situation. 

Best,
Paul