I got my usb key today.
I downloaded the various bits of software a few days ago, in preperation for installing the Vienna Imperial piano VST today.
This evening I ran the download manager, but it finished downloading while I was away from my computer for sometime.
When I got back there were two instances of the elicenser application running and i hadn't noticed. When it asked me to activate the license I said yes. But then it blocked insisting I quit the elicenser application. I noticed then I had two instances of the elicenser application running. I quit the second one.
But there was an error with the activation. Now when I try and install the Vienna Imperial piano it asks for it to be activated but when i try and activate it says license already used.
This is on macOS running 10.14.
Can anyone give guidance on how to fix.
Kevin