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  4. [SOLVED] Cubase Pro 8.0.40 crash after BBO / Sync Player Installed

  • [SOLVED] Cubase Pro 8.0.40 crash after BBO / Sync Player Installed

    K
    K

    Hi

    Mir ist bewusst dass alle bisherigen Threads in englisch sind aber Ich versuche es trotzdem mal auf Deutsch.

    Habe Gestern die BBO installiert und ausprobiert (klingt echt super). Wollte jetzt gerade diese mal über Cubase Pro  8.0.40 öffnen um Sie in einem Projekt zu versuchen, doch Cubase wird gar nicht erst geöffnet. Es kommt bis zu der Meldung "Initialisiere: Vienna Synchron Player.vst3" anschliessend verschwindet die ganze Geschichte wieder.

    Habe testweise mal die BBO bzw. den Synchronplayer de-installiert und da lief das Cubase wieder. Eine neu Installation von Cubase hat leider Nichts gebracht.

    Wenn jemand ein Hinweis hat wie Ich das lösen könnte, wäre echt nett =)

    Lieber Gruss
  • PaulP
    VSL Team
    PaulP

    Hi Keyoran, 

    These are the main reason for the english forum language: 

    1) More people can understand your question / idea / suggestion. 

    2) More people can help with your situation / add their opinion :-)

    Do you get some king of Crash Report?
    Can you please send this report or crash dump to support@vsl.co.at, best with a short description of your setup (OS version and computer basics)?

    When you contact support@vsl.co.at, feel free to write in german!

    Best,
    Paul

    Paul Kopf Product Manager VSL
  • K
    K
    last edited
    last edited

    Das verstehe Ich / I understand that 😊

    Hello once again.

    Yesterday I installed the BBO and tried it out (sounds really great). I just wanted to open it via Cubase Pro 8.0.40 to try it in a project, but Cubase won't be opened at all. The message "Initialize: Vienna Synchron Player.vst3" appears and the whole story disappears again. No Crash report.

    I uninstalled the BBO or the Synchronplayer and Cubase was running again. A new installation of Cubase didn't work.

    OS: WIN10

    If someone has a hint how I could solve this, it would be really nice =)

    Dear greetings
  • K
    K

    Hi folks

    After an independent update by VSL for the synchron player the whole thing works again. Many thanks dear VSL Team, I could kiss you for it ^_^

    So at my opinion this part/question can be closed =)
  • PaulP
    VSL Team
    PaulP

    Hi Keyoran, 

    Thanks for the update. We feel loved, thank you!

    Best,
    Paul

    Paul Kopf Product Manager VSL