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  4. Elicenser and Mojave issue - can't install Synchron updates

  • Elicenser and Mojave issue - can't install Synchron updates

    J
    J

    Hi all,

    Been having some issues recently with eLicenser / synopsos and Mac OS 10.14, and thought they were resolved. But now I can't install the recent Synchron strings updates because I get this error:

    "Application Synopsos.app could not be started. Probably the file is corrupted or incompatible, or file access permissions are set incorrectly..."

    I have the latest eLicenser software installed, and I have also tried giving eLicenser full disk access.

    Precious little on the eLicenser site.

    Any advice gratefully received.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Jack,

    Please uninstall your current eLicenser Control Center and try with this 32 bit version of eLicenser, that should solve it until a new update is available:

    Let me know how that goes!

    Best,
    Paul

    Paul Kopf Product Manager VSL