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  • products not showing up

    Hello everyone!

    I bought and installed VSL products hald a year ago, it shows up in my logic plug ins, etc. but when i open the window, it's not connected. what could be the reason for this?


  • Hello Mia, 

    Mainly 2 possibilities: 

    1) The Licenses are not available on your ViennaKey

    2) The data is not assigned in your Directory Manager (Vienna Instruments) or in your Preferences => Database (Synchron Player).

    Best, 
    Paul


    Paul Kopf Product Manager VSL