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  4. VEP6 crash when connect

  • VEP6 crash when connect

    M
    M

    Hi,

    Hi All,
    I have a template of about 50Gb on a VEP 6 server instance on a win7 machine with xeon 6core and 64Gb ram. SSD disks.
    The server (remote)  VEP project consists of about 8 VEP instances.(String, Percussion,Winds,brass...)
    Every VEP instance load only kontakt 5 and one kontakt for every orchestral patch.
    From a remote (master) PC (win10) I run my DAW (cubase 9.5).
    This is my error case sequence.
    - load the VEP project in remote dedicated server
    - when done, I run my  template project in cubase which connects to 8 VEP instances
    - often, not always VEP is in error and in the windows log event log the following message:
     
    many thanks,
    matteo
     

    Nome dell'applicazione che ha generato l'errore: Vienna Ensemble Pro.exe, versione: 6.0.0.17223, timestamp: 0x5bf54985

    Nome del modulo che ha generato l'errore: Kontakt 5.vst, versione: 5.8.0.36, timestamp: 0x5ac646e2

    Codice eccezione: 0xc0000409

    Offset errore 0x0000000000598a86

    ID processo che ha generato l'errore: 0x98c

    Ora di avvio dell'applicazione che ha generato l'errore: 0x01d5013629c55ef5

    Percorso dell'applicazione che ha generato l'errore: C:\Program Files\Vienna Ensemble Pro\Vienna Ensemble Pro.exe

    Percorso del modulo che ha generato l'errore: ....path to Kontakt 5.vst

     

    ID segnalazione: 61043198-6d2a-11e9-b58f-503eaa065838
  • M
    M

    This looks like a problem with Kontakt, or a script running within it. Please contact NI, sending them this report and the crashdump generated by VEPro.
  • M
    M

    ok thanks,

    can you show me the path of the dump^

    ciao

    mt
  • M
    M
    last edited
    last edited

    @matteocremolini said:

    ok thanks,

    can you show me the path of the dump^

    ciao

    mt

    MAC: /Users/USERNAME/Library/Application Support/VSL/Vienna Ensemble Pro
    WIN: %appdata%\Roaming\VSL\Vienna Ensemble Pro
  • bbeliusB
    bbeliusB

    Win is: %appdata%\VSL\Vienna Ensemble Pro

    %appdata% leads directly into the Roaming folder (at least for Win 8 and 10)

    Ben@VSL | IT & Product Specialist
  • M
    M

    thanks!